Minimum order quantities vary by product type. For standard conveyor belts, MOQ typically starts from 100 running meters. For idlers and pulleys, MOQ is usually 50 pieces. Custom specifications may have different requirements — contact our sales team for specific details.

Yes, we provide full OEM/ODM customization including belt width, thickness, carcass type, rubber cover grades, special patterns, and operating temperature ranges. Our engineering team works directly with your specifications to deliver tailored solutions.

Our products are certified under ISO 9001:2015 quality management standards. We also hold SGS certification, industrial design patents, safety certifications, and technical inspection certificates from recognized international bodies.

Standard products ship within 15-25 days from order confirmation. Custom specifications typically require 25-35 days. We maintain strategic inventory of common belt types for faster fulfillment on urgent orders.

Absolutely. Our technical team provides pre-sale consultation for belt selection and system design, as well as post-sale support including installation guidance, splicing instructions, and maintenance recommendations to maximize product service life.